Najda Assistance


Our services

Since 1994, we provide expert services in the field of assistance, in synergy with our network of local as well as international partners, hospitals, clinics, physicians, hotels and air companies.

Najda Assistance operates according to a global and integrated approach, providing a wide range of medical, automotive and travel related services :

Medical transportation
Hospital admissions & liaison with doctors
Medical reports, 24h medical ops
Arrangement of a full medical repatriation
Guarantee of medical fees
Cost control, cost containment
Accommodation, ticketing, repatriation
Body repatriation
Services related to emergencies : legal advice, cash advance...
Automotive assistance, border formalities.
Thanks to its wide national network and its professional care, Najda Assistance offers the best assistance solutions to support your customers, in any circumstance, 7/ 24/ 365

Assistance: We provide medical services and major travel related services: hospital admissions and liaison with physicians, ambulances, services related to emergencies such as legal advice, emergency accommodation or cash advances... As well as all services related to automotive assistance, including car repatriations, passport clearing …

Cost control, cost containment : Supported by its agreements with the main local clinics, and owing to its control department, through its medical partner Medic’ Multiservices, Najda Assistance ensures a rigorous administrative and medical control of all medical expenses, in conformity with the Tunisian regulations.

Third Party Administration (TPA) : Najda Assistance entered this "neighbor field" since the beginning of 2015 , thanks to its long experience in the field of medical assistance and its wide network of medical providers .

Repatriation : Through Medic’ International, we organize repatriations to final destinations on commercial flights: flight booking and ticket issuing, transportation organization, boarding assistance at airports, wheelchairs, extra-seat or stretcher, accompanying doctor or paramedic, as applicable. Medic' International also transports certain patients under assisted ventilation on commercial flights, with specialized medical teams and the whole appropriate medical equipment.

Travel assist services : Through its sister company Voyages Assistance Tunisie (a company of Medic’ Multiservices Group), Najda Assistance provides all travel assistance related services : hotels, flights, taxis, car rentals...